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Community Guidelines

Our community guidelines are designed to maintain a safe and respectful environment for all Itemwell users. By using our platform, you agree to comply with these guidelines.

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Core Guidelines

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Respectful Behavior

  • Be punctual for pickups and returns.
  • Communicate clearly about schedules.
  • Respect rental agreements.
  • Treat borrowed items with care.
  • Return items in the same condition.
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Safety First

  • Prioritize safety in all interactions.
  • Meet in well-lit public places.
  • Inform someone of your meeting plans.
  • Do not share unnecessary personal information.
  • Trust your instincts; if something doesn't feel right, cancel.
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Quality and Honesty

  • Provide accurate and honest descriptions of your items.
  • Use real, clear photos.
  • Disclose any defects or issues.
  • Keep items clean and in good condition.
  • Respond promptly to questions and requests.
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Respect and Courtesy

  • Treat all community members with respect.
  • Harassment, abuse, or offensive language is not tolerated.
  • Maintain open and clear communication.
  • Respect the property of others.
  • Leave fair and constructive reviews.
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Prohibited Items and Behaviors

The following items and behaviors are not allowed on Itemwell:

❌Illegal or stolen items
❌Weapons, explosives, or hazardous materials
❌Drugs or drug paraphernalia
❌Adult content or explicit material
❌Counterfeit or copyright-infringing items
❌Live animals
❌Spam or unsolicited advertising
❌Fraudulent or deceptive activity

Enforcement

We take our community guidelines seriously. Violations may result in warnings, account suspension, or a permanent ban.

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Official Warning

For minor infractions, a formal warning will be issued to your account as a first step.

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Temporary Account Suspension

Some violations may lead to a temporary suspension, disabling access to listing, renting, and messaging for a set period.

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Permanent account ban

Severe or repeated violations of our guidelines will result in a permanent ban from the Itemwell platform.

Reporting Violations

If you encounter content or behavior that violates our guidelines, please report it immediately.

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Disclaimer

These guidelines may be updated periodically. It is your responsibility to stay informed of changes. Continued use of Itemwell constitutes your acceptance of any updated guidelines.

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