Cookie Policy
Last updated: June 4, 2025
What Are Cookies?
Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences, keeping you logged in, and helping us understand how you use our platform.
This Cookie Policy explains what cookies are, how we use them, and how you can manage your cookie preferences on Itemwell.
Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.
- Keep you logged in as you navigate the site
- Protect against fraud and security threats
- Maintain your session information
- Distribute server load for optimal performance
Functional Cookies
These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
- Remember your chosen language
- Remember visual theme preferences
- Remember your location for local results
- Remember how you prefer to view content
Analytics Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.
- Understand how users interact with our platform
- Monitor site performance and speed
- Identify and diagnose technical issues
- Track which features are most popular
Marketing Cookies
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites.
- Show you personalized content and recommendations
- Deliver relevant ads based on your interests
- Enable sharing content on social media
- Show you ads for Itemwell on other websites
Third-Party Services
Third-Party Services
We use trusted third-party services that may also set cookies on your device:
Google Analytics
Helps us understand website traffic and usage patterns to improve our service.
Payment Processors (e.g., Stripe, PayPal)
Facilitate secure transactions. They may set cookies to prevent fraud and process payments.
Social Media Platforms
If you use social login (e.g., 'Continue with Google'), these services may set cookies for authentication.
Customer Support Platforms (e.g., Zendesk)
Enable chat and support features, and may use cookies to remember your conversation history.
Managing Your Cookie Preferences
Managing Your Cookie Preferences
Itemwell Cookie Preferences
Within your Itemwell account settings, you can manage your preferences for non-essential cookies.
Manage Your Preferences
Adjust your settings for marketing and analytics cookies at any time.
Browser Settings
Most web browsers allow you to control cookies through their settings. You can set your browser to block cookies or to alert you when cookies are being sent. Please note that if you block cookies, some parts of our service may not function properly.
You can find more information on how to manage cookies in popular browsers on their respective support pages.
- • Chrome: Settings → Privacy and security → Cookies
- • Firefox: Settings → Privacy & Security
- • Safari: Preferences → Privacy
- • Edge: Settings → Privacy, search, and services
On mobile devices, you can manage preferences through your device's settings.
- • iOS: Settings → Safari → Privacy & Security
- • Android: Chrome → Settings → Privacy and security
Cookie Retention Periods
Cookie Retention Periods
Different types of cookies are stored for different periods:
| Cookie Type | Retention Period |
|---|---|
| Session Cookies | Until you close your browser |
| Authentication Cookies | Up to 30 days |
| Preference Cookies | Up to 1 year |
| Analytics Cookies | Up to 2 years |
| Marketing Cookies | Up to 1 year |
Your Rights and Choices
You have several rights regarding cookies and how we use them:
Access
Request information about what cookies we use and why.
Control
Choose which types of cookies to accept or reject.
Delete
Remove existing cookies from your device at any time.
Object
Object to the use of certain types of cookies.
Updates to this Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices. We will notify you of any significant changes via our website or email.
Questions About Cookies
If you have questions about our use of cookies or this Cookie Policy, please contact us: